STOP PRESS: BELVOIR ANDOVER Strikes GOLD for the third year running !

Staff at local property lettings specialist, Belvoir Andover, are celebrating a record breaking  award win after striking Gold for the third year running in the national 2014 ‘Lettings Agency of the Year’ awards.

Belvoir, which has an office on Bridge Street in Andover, was named ‘Best Lettings Franchise 2014’ at a ceremony staged at the Lancaster London Hotel. Widely regarded as the most prestigious awards scheme of its kind in the property industry, this annual event is run in association with the Sunday Times and The Times, and sponsored by Zoopla.

It is now the fourth time in total that Belvoir has scooped Gold in these industry ‘Oscars’ – and to add to its awards tally this year, the company was also named Bronze winner for ‘Best Customer Service’ in the Large Lettings Agency category.   

Phil Pinkney, who is a partner in Belvoir Andover, said:  'Our team, along with all of our colleagues in the Belvoir network, are delighted after winning what is undoubtedly one of the most hardest fought competitions in our industry.

Our continued success in the lettings market is based on providing local landlord and tenant clients with the highest possible levels of customer service and care, so it is a real privilege to be recognised in this way and a major boost for our business.'

Greg Greatbatch, who is a partner in Belvoir Andover, commented 'It shouldn't surprise us to win such award as we all work hard to give the very best service to all the people we come in contact with, but for some reason we are always surprised. Delighted too of course. We are now focusing on what further improvements can be made to our business to ensure we get the award next year too!'

Daniel Tarrant, another partner in Belvoir Andover, went on to say 'We are taking everything we have learnt about how to look after our lettings clients and applying the same techniques and procedures to our sales clients. This will ensure they will receive award winning service in this area of our services too. It is great to be involved in a business that is so well loved by the public and recognised by the industry'

Judging of the awards scheme is chaired by The Property Ombudsman and the distinguished panel comprises highly experienced property professionals from across the industry.

In presenting Belvoir with the top honour, the panel’s citation said: 'We found Belvoir to be one of the most responsible, ethical and well-positioned franchise businesses in the industry with a 19-year track record to prove it.'

For more information, please click here to visit the Zoopla sponsored Lettings Agency of the Year website

If you are looking for award winning property services, whether that be renting or letting a property, buying or selling a property or renting, selling or buying commercial property, please contact the team who are here to help - 01264 366611 andover@belvoirandover.com

We offer our services in the Andover, Ludgershall, Whitchurch, Tidworth, Weyhill, Fyfield, Perham, Clatford areas of north Hants

My top 10 tips on negotiating a property purchase.

Once people find the home they’ve been looking for, negotiating the deal can be hard.  I've been buying and selling homes for nearly 20 years and I am still learning. I am presently negotiating on a house to live in myself along with my partner and our soon to be first child so here are my top tips for anyone thinking of negotiating for their own home of their dreams.

1. Leave something on the table for the other guy
It's often tempting to try and squeeze the deal till the pips squeak and whilst many may see it a matter of pride to have negotiated down to the light fittings, most successful deals work because both sides can view the deal as being worthwhile for them. Leave the other party with some pride and dignity and you will then have their help when you need to ring to ask where the stop cock is!

2. Keep it simple
It's tempting to try and include the dishwasher, the mower and the cat basket but by and large you can negotiate for the smaller items once you have agreed terms for the biggest. In reality, most sellers will find that they don't need some items or that its a good time to upgrade the washing machine, but I've witnessed people taking light fittings - leaving bare wires just because they felt they'd been 'legged-over' on the deal.

3. Keep it legal
Remember that any offer you make should be made 'subject to contract' and if you intend to have one 'subject to survey' as well. By ensuring that you include these three words you are then free to vary these terms should the need arise. The deal is only legal and enforcable once contracts are exchanged (in England & Wales).

4. Be prepared
Like the boy scouts it can pay to have done your homework before you start to negotiate. Makes sure your solicitor isn't on holiday and is happy to act for you. Try to get a mortgage offer in principle so that you can prove how you will fund the purchase. Speak to a surveyor if you might want a structural survey. If you can confirm all these are in place your slightly lower offer may well trump a higher more carelessly crafted bid as happened to me just this past week.

5. Keep your promises
Remember that if you promise to do something it's important to keep to it. If your bid unravels and you find another house then the estate agents may remember that you are not the most reliable buyer. Your reputation matters so guard it.

6. Be professional
Having made sure that you have everything in place remember that you will most likely be negotiating with an agent for the seller or landlord. They are a professional and will prefer you to be too. Don't be hysterical about how much you love the place, make it clear why accepting your bid seems like the best way he can earn his commission.

7. Follow up
Confirm what you say in writing (or by email these days) so there is a paper trail if and when a misunderstanding occurs. It may also be useful if you ever needed to show a copy of what was said to the seller or to a lawyer if things went seriously wrong!

8. Negotiate on the guide price
Many regard a guide price as an indication of the sellers’ enthusiasm and sometimes it can be flexible. Don't be afraid to make an offer but when you do back it up with examples of what else has sold, what else is still for sale and ensure you stress why even though it may seem low, your offer is worth taking.

9. Be nice
Not just to the selling/letting agent as they can influence your purchase but to the seller too. I have often bought homes for clients whom the seller felt would continue their love of the house. Living in it in the same way, getting stuck into the local community and the schools. Ask if there are local clubs they can recommend. Don't spend time discussing how you plan to pull apart the home that has taken years to build up. Wait until you own it before you rip out the botched repairs/extension!

10. Choose the right solicitor
It cannot be understated the importance of choosing the right solicitor. This is for a variety of reasons. Perhaps the most important is the agent will ask you who you are using. The reason they do this is they will already know how good/quick/reliable all the local solicitors are and this will help them advise the seller which offer is the strongest. Remember the offer price is one thing, your position to move and do so quickly and reliably is another. It may even be worth asking your agent who they recommend you use. That way, they will be confident that the sales process will not fall apart due to unnecessary delays.

For more advise on what to buy and what not to buy, contact the team here on 01264 366611 or by email: andover@belvoirandover.com

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